MaXXus is building the workplace of the future
Working in the office, on the train or on a foreign beach. Between nine and five or just in the middle of the night. With your laptop, phone or tablet. And all tiptop secure too. It is an ideal that depends on the right information and communication technology. MaXXus ICT & Telecom understands this and makes the workplace of today and the future possible.
DATE
20 June 2024
TEXT
Jasper Gramsma
IMAGE
PR
MaXXus is building the workplace of the future
Working in the office, on the train or on a foreign beach. Between nine and five or just in the middle of the night. With your laptop, phone or tablet. And all tiptop secure too. It is an ideal that depends on the right information and communication technology. MaXXus ICT & Telecom understands this and makes the workplace of today and the future possible.
"If you want to bind young people to you, you have to offer work the way they envisage it: independent of time and place." Speaking, not a trend guru, but down-to-earth Ron Raaphorst, director of the Hague-based company. "Who could have thought that when we started laying ISDN lines for telephone exchanges more than 20 years ago?" As a result, the nationwide MaXXus has long ceased to be a telecom company. "Telephony is now just an application, a building block in a total package of solutions for the modern workplace in the cloud. We have transformed into a service provider that builds, monitors and maintains the entire ICT structure," Raaphorst summarises.
That turnaround was not given to everyone. "I have seen many colleagues leave because they lacked vision or were not flexible enough," he looks back. "We have been working for years with fixed monthly charges for our customers. And we have strengthened our long-term relationship with KPN through an 'Excellence partnership' through which we serve SMEs for them."
Distinguished
But like KPN - also from The Hague - MaXXus does not deny its roots in telephony. "Even though the old trunk line is gone, we still build hybrid telephone exchanges, a combination of on-site hardware and services from the cloud. For customers like Duinrell, that remains a necessity. We arrange the whole workflow in bespoke," Raaphorst explains. "With that expertise, we still distinguish ourselves."
'We arrange the whole workflow in bespoke'
With work being done mainly online, security - even for MaXXus - is an ongoing priority. "What started with redirecting numbers to earn per tap has grown into companies with full-fledged helpdesks that hold entire ICT systems hostage," outlines Raaphorst. "You can never rule it out, but if we set up the workplace, that chance is a whole lot smaller."
That starts with the extra secure connections of providers KPN and Vodafone with which MaXXus works. Raaphorst: "Their capacity already stops tens of thousands of hacks a day. We also work with firewalls, backups and multiple authentication to be able to log in on all devices, and set up Microsoft Defender optimally for your situation."
For a company with about 20 employees - as big as MaXXus itself - the monthly costs of all the services that completely relieve you of ICT worries are sometimes quite high. "But if you know how essential that secure infrastructure is - for example, if you yourself have been hacked at times - you see that it pays off."
Flex-working outside the door
Glass bulb
Finally, the well-informed Raaphorst casts a glance into the crystal ball: what does the work of the future look like? "Have you ever worked with your laptop on the couch?" he asks, without waiting for the answer. "That doesn't sit at all. That's why I expect more and more affordable devices combining laptop and tablet to come on the market soon."
'I expect more devices combining laptop and tablet'
He also predicts that there will be much more international work. "Why work eight hours a day on a project when it can go on non-stop around the world? And don't discount Artificial Intelligence. The automated chat and phone assistant already exist, but I wouldn't be surprised if eventually you are also physically welcomed by a virtual receptionist."
text Jasper Gramsma image PR
"If you want to bind young people to you, you have to offer work the way they envisage it: independent of time and place." Speaking, not a trend guru, but down-to-earth Ron Raaphorst, director of the Hague-based company. "Who could have thought that when we started laying ISDN lines for telephone exchanges more than 20 years ago?" As a result, the nationwide MaXXus has long ceased to be a telecom company. "Telephony is now just an application, a building block in a total package of solutions for the modern workplace in the cloud. We have transformed into a service provider that builds, monitors and maintains the entire ICT structure," Raaphorst summarises.
That turnaround was not given to everyone. "I have seen many colleagues leave because they lacked vision or were not flexible enough," he looks back. "We have been working for years with fixed monthly charges for our customers. And we have strengthened our long-term relationship with KPN through an 'Excellence partnership' through which we serve SMEs for them."
Distinguished
But like KPN - also from The Hague - MaXXus does not deny its roots in telephony. "Even though the old trunk line is gone, we still build hybrid telephone exchanges, a combination of on-site hardware and services from the cloud. For customers like Duinrell, that remains a necessity. We arrange the whole workflow in bespoke," Raaphorst explains. "With that expertise, we still distinguish ourselves."
'We arrange the whole workflow in bespoke'
With work being done mainly online, security - even for MaXXus - is an ongoing priority. "What started with redirecting numbers to earn per tap has grown into companies with full-fledged helpdesks that hold entire ICT systems hostage," outlines Raaphorst. "You can never rule it out, but if we set up the workplace, that chance is a whole lot smaller."
That starts with the extra secure connections of providers KPN and Vodafone with which MaXXus works. Raaphorst: "Their capacity already stops tens of thousands of hacks a day. We also work with firewalls, backups and multiple authentication to be able to log in on all devices, and set up Microsoft Defender optimally for your situation."
For a company with about 20 employees - as big as MaXXus itself - the monthly costs of all the services that completely relieve you of ICT worries are sometimes quite high. "But if you know how essential that secure infrastructure is - for example, if you yourself have been hacked at times - you see that it pays off."
Flex-working outside the door
Glass bulb
Finally, the well-informed Raaphorst casts a glance into the crystal ball: what does the work of the future look like? "Have you ever worked with your laptop on the couch?" he asks, without waiting for the answer. "That doesn't sit at all. That's why I expect more and more affordable devices combining laptop and tablet to come on the market soon."
'I expect more devices combining laptop and tablet'
He also predicts that there will be much more international work. "Why work eight hours a day on a project when it can go on non-stop around the world? And don't discount Artificial Intelligence. The automated chat and phone assistant already exist, but I wouldn't be surprised if eventually you are also physically welcomed by a virtual receptionist."
